Perfect Ward now live at King's College Hospital and London North West Healthcare

Two major London hospitals use app to improve healthcare quality

Two of London’s largest acute Trusts have introduced Perfect Ward, a smart application that will enable them to continue to deliver the very best patient care. London North West Healthcare NHS Trust and King’s College Hospital NHS Foundation Trust are amongst a growing number of healthcare providers to use Perfect Ward to enable staff to record information accurately as well as more quickly and efficiently.

Perfect Ward will replace existing pen and paper audits used to record information regarding the quality of care provided. Now, staff record their audit findings directly into a smartphone or tablet and once completed, automated reporting enables teams to have an immediate view of what is working well and areas that need improvement.

Karen West, who led the implementation at both Trusts, says:

“Healthcare providers invest a considerable amount of time and effort in quality audits but many are still using highly manual processes which places a huge administrative burden on frontline nursing staff. It’s so rewarding to see technology that reduces this burden whilst providing staff with clear information that they can immediately use to help improve quality. Both King’s and London North West Healthcare are large, multi-site Trusts and being able to track quality across hundreds of areas can be a challenge. Perfect Ward now provides them with a clear, real time view of quality across the Trust."

Shelley Dolan, Chief Nurse of King’s College Hospital NHS Foundation Trust says:

“The introduction of Perfect Ward will enable King’s to continue to provide the very best care for our patients. As well as reducing the time required to undertake audits, the accuracy of the information captured as well as the real-time reporting will enable us to react more quickly to maintain our high standards of care”

Amanda Pye, Chief Nurse at London North West Healthcare NHS Trust said:

“Being able to use the app to take pictures to share good practices and motivate changes is an amazing feature. It also enables senior nurses to flag and monitor priority areas for improvement to help us to continue to deliver the best patient care.”

For more information please contact: or 02074 209374.

Written by the team at Perfect Ward.
Follow us on Twitter @Perfect_Ward

Weston General Hospital & Perfect Ward

Working together to Improve Quality Inspections

Medical staff at Weston General Hospital are switching to Perfect Ward to do their quality audits as an ‘archaic’ paper-based system is dropped.

The Trust which runs the hospital has teamed up with us here at Perfect Ward to implement our easy-to-use app, to simplify their ward assessments.

Previously Weston General Hospital's ward assessments were paper-based, meaning that medical staff spent a significant amount of time writing up findings and analysing results.

Perfect Ward, which will be used primarily by nurses at the hospital, will allow the staff to capture ward inspections on their smartphones or tablets that can be shared easily with colleagues and provide  nurses with instant feedback.

Weston now joins the vanguard of healthcare organisations choosing Perfect Ward to improve quality audits.

Speaking on the technology, Sally Matravers, Associate Director of Nursing at Weston Area Health NHS Trust, said:

“As a forward-thinking Trust, we are always looking for ways to improve the efficiency of our operations. We’re incredibly excited to be adopting Perfect Ward as we move away from paper in-line with Department of Health objectives."

“Our nurses were struggling with high levels of administration which can sometimes make it more difficult to immediately see what is working well and what needs to improve."

“The Perfect Ward app, which is incredibly straight forward to use, makes the process easy for our nurses, saves us time and improves the detail and quality of our inspections.”

Karen West, Head of Business Development at Perfect Ward, said:

“We are delighted to have been chosen by Weston Area Health NHS Trust to help them improve their quality audits. It’s always rewarding to see the positive impact Perfect Ward has in reducing the administrative burden of key front line staff. 

“At Weston, it’s been fantastic to see how the adoption of Perfect Ward has eased admin pressures and given a fresh view on how ways of working can be improved through digital technology. We look forward to working with Sally and her colleagues to improve inspection quality and efficiency further."

Contact us at: for more information.

Written by the team at Perfect Ward. 
Follow us on Twitter @Perfect_Ward

North Middlesex University Hospital NHS Trust & Perfect Ward

Nurses at North Middlesex University Hospital have adopted a new app, known as Perfect Ward, to help improve the quality of patient care.

The app, which replaces pen and paper audits, enables the hospital’s inpatient wards, emergency department and critical care unit to collect and review important quality data more quickly, saving each team up to eight hours per week. 

It also creates a live report which staff can see at the touch of a button as soon as the data is complete. Four audits are carried out each week by a ward manager, head of nursing or a matron. Using the app they take about 30 minutes to complete, compared to about 2.5 hours previously. 

Corrina Hulkes, one of the hospital’s heads of nursing, led a successful trial of Perfect Ward which included 1000 audits on four inpatient wards. It proved so successful the trust has now ordered the software and i-Pads to be used across all 20 of the hospital’s wards, its emergency department and critical care unit. She said:

“Perfect Ward has enabled us to collect the data we need faster so we can spend more time providing high quality patient care and ensuring patients are safe."

“The app is easy to use which means the nursing staff can do it quickly without it impacting on their busy schedules, and being able to see the results immediately means they are able to act on the information and give feedback to the nursing teams, highlight and correct issues at once.”

North Middlesex University Hospital is among a growing number of NHS trusts to choose Perfect Ward to improve quality audits. Others include London Ambulance Service NHS Trust, Barnsley Hospital NHS Foundation Trust, Weston Area NHS Trust and King’s College Hospital NHS Foundation Trust.

Deborah Wheeler, director of nursing and midwifery at North Middlesex University Hospital said:

“Having piloted the app across a number of wards, our staff were clear that it helped them to be much more responsive to their audit findings. They can now focus on sorting things out, rather than spending time on data entry from paper forms. Our senior nursing team now can see at a glance the key issues and good practice across all their wards, which also frees them up to support staff in resolving problems. After piloting the app, we were clear that we didn’t want to go back to paper based audits!”

Karen West, Head of Business Development at Perfect Ward, said:

“We are delighted to have been chosen by North Middlesex Hospital University NHS Trust to help them improve their quality audits. North Middlesex really put Perfect Ward to the test during their trial, conducting over 1,000 inspections. This has given them a really clear picture of what’s working and where they need to improve.”

“With manual pen and paper audits, to do this number of audits would have been unthinkable. It’s fantastic to see how easily the staff there have adopted Perfect Ward and I look forward to working with Corrina and her colleagues to improve inspection quality and efficiency further.”

For more information on Perfect Ward please contact us at

Written by the team at Perfect Ward.
Follow us on Twitter @Perfect_Ward

Perfect Ward and Health Innovation Network

We're big fans of the AHSN - the NHS Academic Health Science Networks. These are fantastic organisations set up to help promote innovation in the NHS. To quote from the NHS England website on AHSNs (

“AHSNs have been established to deliver a step-change in the way the NHS identifies, develops and adopts new technologies and are predicated on partnership working and collaboration between the NHS, academia, the private sector, and other external partners within a single AHSN context and across AHSNs."

There's also some good information on the AHSNs on their collaborative website, The AHSN Network ( This also talks about how AHSNs can work together on national themes.

We will be working with the Health Innovation Network (the AHSN for South London) over the next year as part of the DigitalHealth.London initiative, and look forward to some really great discussions about how we can work with the NHS in South London to help them improve standards in a range of healthcare providers.

In the meantime, the HIN have covered Perfect Ward in their news announcements, to give their members a quick oversight of how the app can help their member organisations.

Written by the team at Perfect Ward.
Follow us on Twitter @Perfect_Ward