Using real-time inspections to drive quality and safety improvements across residential care settings.
Client: NHS Wakefield CCG | Customer since: 2017
Key Lead(s): Fiona Forbes | Area: Residential Care Homes
NHS Wakefield CCG monitors the quality of care in 95 care homes across West Yorkshire. Previously, they used pen & paper audits and spreadsheets to record audit results, taking up hours of administration which meant they couldn’t carry out as many inspections as they would wish.
"With Perfect Ward, we can feed back on the day and they know exactly what improvements they need, and the staff find it very supportive because they know exactly what they’ve got to do at the end of the visit."
Quality Support Manager
NHS Wakefield CCG