PwC has today [12 July 18] announced their investment in the health technology business that has developed Perfect Ward, an online inspection tool aimed at improving quality in healthcare organisations and systems. The investment demonstrates PwC’s commitment to supporting organisations to create safe, high quality, sustainable healthcare through technology. The work will be supported by the latest senior advisor to join PwC, and former Chief Hospital Inspector, Sir Mike Richards.

Perfect Ward typically halves the time it takes to do a manual audit and as soon an inspection is completed, the results are immediately available for everyone to see. Live, transparent reporting enables front-line clinical staff to make improvements straight away. This has a significant impact on the way audit is viewed by clinical staff: it empowers them so that they are an active part of continual quality improvement.

Perfect Ward has a big impact on quality, patient experience and allows staff, particularly nurses, to spend more time with patients and less time on administration. This can drive improvements in the quality of care that patients receive and therefore health outcomes. Trusts, such as the King’s College Hospital NHS Foundation Trust, London Ambulance NHS Trust and Humber NHS Foundation Trusts, are already reporting that Perfect Ward has been key to changing behaviours and has revolutionised their care audits giving them access to instantaneous information. 

Announcing the investment, Quentin Cole, Government and Healthcare leader, PwC said:

“We are delighted to support the Perfect Ward business in taking their product out more widely to the health and social care sector in the UK as well as internationally, where we know the appetite for digital solutions that ensure greater quality and efficiency is enormous.

“Nurses often bear the burden of monitoring quality – and with little spare time on their hands, writing up inspections and reporting consumes valuable time that could be spent delivering patient care. We know from our experience of working with hospitals and health and social care systems, how vital it is for organisations to find easy and simple systems which enhance quality, safety and reliability, without creating extra burdens for staff or increasing staffing levels.”

Jonathan Knight, Co-founder and CEO of Perfect Ward commented:

“We’re delighted to be partnering with PwC. Perfect Ward is already used by leading healthcare providers to help improve clinical quality and safety, whilst releasing valuable time to care. With PwC’s help we can bring those benefits to a far wider range of healthcare organisations, across both the NHS and the wider international market. We’re also looking to working with their talented teams as we develop great new features for Perfect Ward.”


Notes to Editors:

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About Perfect Ward

Perfect Ward's mission is to help clinicians improve quality, through the use of a simple, easy-to-use app. A Bolt Partners product, Perfect Ward, is a smartphone application available on IOS and Android, offering users the opportunity to carry out inspections in real time. The app can be customised for all healthcare environments and is currently in use in acute, community and ambulance trusts and care homes. Perfect Ward is intuitive, incredibly easy to use and saves considerable administration time when compared to existing pen and paper methodology.

About PwC

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at

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Written by the team at PwC.