• Working with hospitals, community providers and care homes to free up time to care.

    A simple inspection tool that has a big impact on healthcare quality. Quick and easy to use for all your staff. Driving improved quality from Ward to Board.

  • Perfect Ward Video

    Quick overviews of how Perfect Ward works, and what users think of it

    This short (<3 mins) video shows how Perfect Ward works and highlights some of its features and benefits.

    Hear how Barnsley NHS Foundation Trust are using Perfect Ward to revolutionise care audits.

  • Benefits

    What Perfect Ward can do for you

    A clear view of quality

    Visible to everyone

    Consistent expectations can be provided across all clinical areas, with guidance and monitoring that is visible to all. Pictures and notes allow staff to see exactly what you're looking to improve.

    Connect with frontline staff

    Build pride in performance

    Engages front line staff and provides measurable indication of progress. Empowers your workforce to drive improved quality through clear and transparent reporting.

    Build deeper understanding

    Clear, instant reporting

    Automated and structured management reporting for ward and clinical area audits. Interactive reports let you understand what you need to know.

    Organisation-wide assurance

    Live data on quality

    Provides a clear CQC audit trail and "ward-to-board" assurance on quality. Instantly add any new areas of concern to the checklists.

  • "As well as enabling us to more accurately record and analyse the data, audits take less time and we get rapid feedback. The outcome is that we use Perfect Ward to achieve continuous quality improvements"

    Dr Shelley Dolan

    Chief Nurse

    King's College Hospital NHS Foundation Trust

    "Perfect Ward has transformed the way we conduct audits, giving us assurance of the quality in our care homes."

    Jane Wilson

    Designated Nurse for Safeguarding

    Wakefield CCG

    "It's been great to find an app that gives all the senior nursing team access to real time information from ward audits. We can then focus on supporting staff to address the issues found, and track progress in improvement."

    Deborah Wheeler

    Director of Nursing and Midwifery

    North Middlesex University Hospital NHS Foundation Trust

    "The Perfect Ward app has revolutionised how we collect quality data for the organisation. It's allowed a trust wide view which we never had before"

    Heather McNair

    Director of Nursing and Quality

    Barnsley Hospital NHS Foundation Trust

    “The app is easy to use which means the nursing staff can do it quickly without it impacting on their busy schedules, and being able to see the results immediately means they are able to act on the information and give feedback to the nursing teams, highlight and correct issues at once.”

    Corrina Hulkes

    Head of Nursing for Children and Young People

    North Middlesex University Hospital NHS Foundation Trust

  • Features

    How Perfect Ward helps your organisation improve quality

    Simple, clear interface

    On devices that people are familiar with

    By using smartphones and tablets with a simple, familiar interface we have flattened the learning curve - users are up and running in minutes with little or no training. With handy QR codes for each ward, users will always have the right area and can quickly get to the most relevant information. And IT don't have to worry about major hardware purchases or roll-outs.

    Customisable content

    To answer the important questions for you

    The app comes with a set of questionnaires, tailored for different types of clinical areas - clinics, theatres, wards etc. But these can be customised to answer the most important questions for your organisation, and you have complete control over the users and their roles.

    Structure and flexibility

    A combination of standard questions and open comments

    Standardised questions mean that you can meaningfully compare clinical areas on a consistent basis, but free-text comments mean that you can say precisely what is meant and pictures really do speak a thousand words. In combination these bring the reports on each area to life.

    Live data, no processing

    Information straight to your phone, with no running around

    Too many processes rely on clunky spreadsheets and manual entry of hand-written notes. Perfect Ward cuts all that out, all information is captured live and available to all users instantly. It frees up time to care and means the whole thing doesn't stop working when someone goes on holiday.

  • Try Perfect Ward!

    There is nothing like getting hands on with new technology. Why not see the benefits for yourself? Just tell us a bit about yourself and we'll get you set up.

  • Pricing

    Simple. Clear. Great value.

    From £1, per clinical area, per day.

    That's it. Transparent and consistent, you know we're giving you a standard, fair price. Which we hope you'll agree is tremendous value for the features involved.


    No hidden costs


    We understand that you need to budget carefully. Our pricing therefore includes ongoing support and, of course, all the upgrades adding enhanced functionality to Perfect Ward. So you know exactly what it will cost upfront - no nasty surprises!


    Straightforward procurement for the NHS

    Perfect Ward is available to procure through the Government Digital Marketplace, under an existing Crown Commercial Service framework (G-Cloud 9). This gives NHS customers a simpler procurement route to purchase Perfect Ward. There are further details in our blog post here.

  • Support

    What’s included in your subscription

    Getting up and running

    Getting started with Perfect Ward couldn't be easier. We'll send you a form to fill in which tells us how you want to customise the App:

    - which areas you want to inspect

    - the questions you want asked (and answer options!)

    - users to be registered

    We then customise Perfect Ward for you and send you the QR area identification codes and registration details for all your users. Then just download the app from Google Play or the App store and you're ready to go.

    Changing Perfect Ward

    Keeping Perfect Ward tailored to your needs.

    Want to add more users? Just let us know - there is no limit to the number of users you can have.

    Want to change the questions? No problem. We will change your questions up to 3 times whilst you are in your roll out phase then once a quarter.

    Adding new areas? Easy - just let us know and we can add them ready for your inspections in the next month.

    Ongoing support and App development

    Need further help?

    We have designed Perfect Ward to be user friendly and intuitive so its easy to pick up and get inspecting. Self implementation is included in the licence fees and our training guides/FAQ provide a great way to get to know how Perfect Ward works. And if you can't find the answer you're looking for, please contact us - email/phone support is provided free of charge. We have lots of exciting developments that will be introduced over the next few months - all included in your subscription.

    Supported pilot and implementation

    Need a helping hand to get you up and running?

    We also offer a supported implementation package where we will work alongside you to help develop your inspections, train up your staff and provide on-site support during roll out. Many trusts find that an initial pilot across a limited number of areas is ideal way to introduce Perfect Ward and ensure you have the optimal inspection. Please contact us to find out more.

  • Training

    Looking for some extra help? Please contact us and we can send you our training guides.

  • Updates, Views and In The News

    Our latest thought on developments and everything else

    Perfect Ward is delighted to announce that Gerry Bolger, formerly the Clinical Lead for Nursing...
    Two major London hospitals use app to improve healthcare quality Two of London’s largest acute...
    Nurses at North Middlesex University Hospital have adopted a new app, known as Perfect Ward, to...
    Health Investor - Technology Provider of the Year Award We are very pleased to announce that we...
    Ask Multiple We are now onto version 1.7 of Perfect Ward and we have some major new features as...
    March 14th saw our Second Workshop of the Improving Quality Inspections programme take place here...
    More Posts
  • Contact Us

    We'd love to hear your thoughts

    1 Portland Place,
    London W1B 1PN
    020 7420 9378
    By continuing, you agree to our
  • Connect with us

    We get our best ideas from talking to our users - join the conversation and tell us what you think

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Bolt Partners Ltd (we) are committed to protecting and respecting your privacy.
This policy (together with our end-user licence agreement as set out at in our End User Licence Agreement (EULA) and any additional terms of use incorporated by reference into the EULA, together Our Terms of Use) applies to your use of:
·	the Perfect Ward application software (App); and
·	any of the services accessible through the App (Services).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By using the App, you are consenting to our use of your personal data as set out in this Privacy Policy.
For the purpose of the Data Protection Act 1998, the data controller is Bolt Partners Ltd (registered number 09954491) of One Portland Place, London, W1B 1PN. We are registered with the Information Commissioners Office with registration number ZA226407.
We may collect and process the following data about you:
•	Submitted Information: information that you provide by filling in forms on the App (which includes any website controlled by us which supports the App). This includes information provided at the time of registering to use the App or any of the Services, subscribing to any of the Services, all content and other material that you post in your use of the App and the Services. 
•	Additional information:
•	if you contact us, we may keep a record of that correspondence;
•	We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
•	details of your use of the App including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
•	Log information: when you use the App and the Services, we may automatically collect and store certain information in server logs, including but not limited to internet protocol (IP) addresses, internet service provider (ISP), clickstream data, browser type and language, viewed and exit pages, location and date or time stamps.
•	Unique application numbers: when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.

We use cookies to distinguish you from other users of the App. This helps us to provide you with a good experience when you use the App and also allows us to improve the App. By continuing to use the App, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.
We only use one cookie, which is necessary for us to allow you to authenticate your log in details. 
We use also external web traffic analysis services such as Google Analytics.  Services such as Google Analytics use cookies but they are not controlled by us. These cookies recognise and count the number of visitors and to see how visitors interact with the App when they are using it. They also record your visit to our App, the pages you have visited and the links you have followed.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our App.
Where we store your personal data
The data that we collect from you is stored in the UK, but we reserve the right to transfer it to, and store it at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App, and any transmission is at your own risk. Once we have received your information, We will use strict procedures and security features to try to prevent unauthorised access. 
Sharing information with third parties
Certain Services may include features which allow you to share content you have posted to the App with other users. It is your responsibility to ensure when using these features that you do not submit any personal data or content that you do not want to be seen, collected or used by other users.  In particular, you must never use the App or any Service to collect or store any information (including notes, comments, images or any other content) from which any patient or other individual may be identified, and you must never input information like this to the App.
Uses made by us of your information
We use your information in order to provide you with access to the App and to improve the Services and create a better experience for our users in future versions of the App.  This includes anonymously tracking and reporting users’ activity inside the App for analytics purposes.
We may also use your information to contact you about new features, to ask you to participate in user surveys, and to give you notice of service disruptions. 
According to our agreement with your organisation, we also have the right to use any information that you submit to Perfect Ward while you are using it (this information is not personal to you, but relates to your organisation).
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties:
·	In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
·	If Bolt Partners Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
·	If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request. 
·	In order to:
•	enforce or apply the EULA and other agreements or to investigate potential breaches; or 
•	protect the rights, property or safety of Bolt Partners Ltd our clients and customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
The App may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Access to information
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or notifying you of a change when you next log in the App.  The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.
Questions, comments and requests regarding this privacy policy are welcomed and should be sent to info@perfectward.com. 
This policy was last reviewed in April 2018.