Working with hospitals, community providers and care homes to free up time to care.

PERFECT WARD PRIVACY POLICY
Bolt Partners Ltd (we) are committed to protecting and respecting your privacy.
SCOPE OF POLICY
This policy (together with our end-user licence agreement as set out at in our End User Licence Agreement (EULA) and any additional terms of use incorporated by reference into the EULA, together Our Terms of Use) applies to your use of:
·	the Perfect Ward application software (App); and
·	any of the services accessible through the App (Services).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By using the App, you are consenting to our use of your personal data as set out in this Privacy Policy.
For the purpose of the Data Protection Act 1998, the data controller is Bolt Partners Ltd (registered number 09954491) of One Portland Place, London, W1B 1PN. We are registered with the Information Commissioners Office with registration number ZA226407.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
•	Submitted Information: information that you provide by filling in forms on the App (which includes any website controlled by us which supports the App). This includes information provided at the time of registering to use the App or any of the Services, subscribing to any of the Services, all content and other material that you post in your use of the App and the Services. 
•	Additional information:
•	if you contact us, we may keep a record of that correspondence;
•	We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
•	details of your use of the App including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
•	Log information: when you use the App and the Services, we may automatically collect and store certain information in server logs, including but not limited to internet protocol (IP) addresses, internet service provider (ISP), clickstream data, browser type and language, viewed and exit pages, location and date or time stamps.
•	Unique application numbers: when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.


Cookies
We use cookies to distinguish you from other users of the App. This helps us to provide you with a good experience when you use the App and also allows us to improve the App. By continuing to use the App, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device's hard drive.
We only use one cookie, which is necessary for us to allow you to authenticate your log in details. 
We use also external web traffic analysis services such as Google Analytics.  Services such as Google Analytics use cookies but they are not controlled by us. These cookies recognise and count the number of visitors and to see how visitors interact with the App when they are using it. They also record your visit to our App, the pages you have visited and the links you have followed.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our App.
Where we store your personal data
The data that we collect from you is stored in the UK, but we reserve the right to transfer it to, and store it at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App, and any transmission is at your own risk. Once we have received your information, We will use strict procedures and security features to try to prevent unauthorised access. 
Sharing information with third parties
Certain Services may include features which allow you to share content you have posted to the App with other users. It is your responsibility to ensure when using these features that you do not submit any personal data or content that you do not want to be seen, collected or used by other users.  In particular, you must never use the App or any Service to collect or store any information (including notes, comments, images or any other content) from which any patient or other individual may be identified, and you must never input information like this to the App.
Uses made by us of your information
We use your information in order to provide you with access to the App and to improve the Services and create a better experience for our users in future versions of the App.  This includes anonymously tracking and reporting users’ activity inside the App for analytics purposes.
We may also use your information to contact you about new features, to ask you to participate in user surveys, and to give you notice of service disruptions. 
According to our agreement with your organisation, we also have the right to use any information that you submit to Perfect Ward while you are using it (this information is not personal to you, but relates to your organisation).
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties:
·	In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
·	If Bolt Partners Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
·	If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request. 
·	In order to:
•	enforce or apply the EULA and other agreements or to investigate potential breaches; or 
•	protect the rights, property or safety of Bolt Partners Ltd our clients and customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
The App may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Access to information
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or notifying you of a change when you next log in the App.  The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be sent to info@perfectward.com. 
This policy was last reviewed in April 2018.